- Extended service agreement for one year
- Advance parts replacement included
- Access to web knowledge base
- Response time of 1 hour for severity level 1 issues
- Remote diagnosis provided
Cisco Partner Support Service combines Cisco's intellectual capital with software-based smart capabilities, allowing you to expand your service offerings, resulting in lower delivery costs, improved time to market, and increased customer intimacy. Cisco Partner Support Service provides foundational technical services along with extensive installed base management, alerts, and device diagnostics structured for you to embed within your service offerings.