- Extended service agreement offers comprehensive coverage
- Phone consulting available for immediate assistance
- Web support ensures consistent access to resources
- Replacement services included for peace of mind
- New release updates keep services current
Designed for customers who need advanced technical support and the additional benefits of on-going software and firmware updates, SonicWall Support 8X5 is an annual service that includes return to factory replacement for defective hardware, telephone or web-based support during local business hours, access to SonicWall's electronic support tools, all software and firmware updates and upgrades.